The Significance of Mediation


Mediation has emerged as a popular alternative dispute resolution mechanism worldwide, and its importance cannot be overstated. As an efficient and cost-effective means of resolving conflicts, mediation provides numerous advantages over traditional litigation processes. This article aims to highlight the benefits of mediation and explores its growing prominence in the country’s legal landscape.

I. The Role of Mediation in South Africa’s Legal System

A. Overview of Mediation

Mediation is a voluntary process that involves an impartial third party, the mediator, facilitating communication and negotiation between disputing parties. Its primary objective is to assist parties in reaching mutually acceptable solutions, allowing for a more collaborative and less adversarial approach to resolving conflicts. Mediation emphasizes the preservation of relationships and provides an opportunity for parties to exercise control over the outcome of their dispute.

B. Legal Framework for Mediation in South Africa

The South African Courts recognize the importance of mediation and actively encourage parties to consider mediation as an alternative to litigation, further promoting its use in the legal profession.

The High Court, South Gauteng in the case of MB v NB[1], the court expressed its displeasure with attorneys who failed to advise their clients to mediate before court proceedings are commenced. The court further held that:

“Mediation can produce remarkable results in the most unpropitious of circumstances, especially when conducted by one of the several hundred people in this country who have been trained in the process. The success of the process lies in its very nature. Unlike settlement negotiations between legal advisers, in themselves frequently fruitful, the process is conducted by an independent expert who can, under conditions of the strictest confidentiality, isolate underlying interests, use the information to identify common ground and, by drawing on his or her own legal and other knowledge, sensitively encourage an evaluation of the prospects of success in litigation and an appreciation of the costs and practical consequences of continued litigation, particularly if the case is a loser.”

In his judgment, Acting Judge Brassey referred to the English case of Egan v Motor Services[2], wherein the Judge indicated that:

“In so many cases, and this is just another example of one, the best time to mediate is before the litigation begins. it is not a sign of weakness to suggest it. It is the hallmark of commonsense. Mediation is a perfectly proper adjunct to litigation. The skills are now well-developed. The results are astonishingly good. Try it more often.”

II. Advantages of Mediation for Legal Practitioners in South Africa

A. Efficiency and Time Savings

One of the key advantages of mediation for legal practitioners is its efficiency and time-saving nature. Traditional litigation processes in South Africa often result in lengthy court proceedings and significant delays. In contrast, mediation offers a streamlined approach, allowing parties to resolve disputes more promptly. Legal practitioners can benefit from reduced caseloads, enabling them to allocate their time and resources more effectively.

B. Cost-effectiveness

Mediation is a cost-effective alternative to litigation, benefiting both legal practitioners and their clients. Court fees, expert witness expenses, and legal representation costs associated with traditional litigation can be substantial. In contrast, mediation generally incurs lower costs as it eliminates much of the formal court process and reduces the need for lengthy legal representation. By recommending mediation to clients, legal practitioners can help them achieve cost savings while still achieving a satisfactory resolution to their disputes.

C. Preservation of Relationships

Unlike adversarial litigation, mediation encourages cooperative problem-solving and facilitates open communication between parties. This approach helps preserve relationships, particularly in cases involving ongoing business or personal relationships. For legal practitioners, maintaining positive relationships with clients and opposing parties is crucial for future referrals and professional reputation. Mediation allows legal practitioners to demonstrate their commitment to resolving disputes amicably, fostering trust and goodwill among all parties involved.

D. Client Empowerment and Satisfaction

Mediation empowers clients by actively involving them in the resolution process. By actively participating in negotiations and decision-making, clients have a sense of control over the outcome. This empowerment enhances client satisfaction and increases their trust in legal practitioners. By incorporating mediation into their practice, legal practitioners can offer their clients a more client-centered approach, fostering stronger attorney-client relationships.

III. The Future of Mediation in South Africa

A. Increasing Judicial Support for Mediation

South African courts have been actively promoting mediation as an effective means of dispute resolution. Judicial officers often encourage parties to consider mediation before proceeding to trial, and some courts require parties to attend mediation sessions before litigation can proceed. This judicial support has led to a growing acceptance and utilization of mediation in the country, highlighting its potential for future growth.

B. Advancements in Mediation Training and Accreditation

South Africa has made significant progress in providing training and accreditation opportunities for mediators. Various organizations such as the ADR Network SA[3] and private institutions offer mediation training programs, ensuring that legal practitioners can acquire the necessary skills and knowledge to effectively engage in mediation processes. Continued investment in mediator training and accreditation will contribute to the professionalization of mediation practice and further enhance its credibility.

C. Cultural Relevance and Community Engagement

Mediation aligns well with the cultural values and practices in South Africa, which emphasize community engagement and collaborative problem-solving. Mediation allows for the inclusion of traditional practices and cultural perspectives in the resolution process, making it a more culturally sensitive approach to dispute resolution. By embracing mediation, legal practitioners can bridge the gap between the formal legal system and the cultural traditions of South African communities, fostering greater access to justice and community empowerment.


Mediation offers numerous advantages, ranging from efficiency and cost-effectiveness to the preservation of relationships and client satisfaction. With the support of a robust legal framework, increasing judicial recognition, and advancements in mediation training, mediation is poised to play an even more significant role in the country’s legal system. By embracing mediation as an integral part of their practice, legal practitioners can effectively meet the evolving needs of their clients, contribute to a more harmonious resolution of disputes, and ultimately promote a more just and equitable society.

Annelise Petzer | SchoemanLaw Inc 

[1] MB v NB 2010(3) 220 SGHC  (Judgement)
[2] Egan v Motor Services (Bath) [2007] EWCA Civ 1002

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